Guest information
How do we find Highgate House?
We've prepared some directions for you just click this link - Directions.
We've prepared some directions for you just click this link - Directions.
Check in?
Between 4pm and 7pm on your day of arrival, do make sure to let us know roughly when you will arrive. We sometimes text you if we are able to offer earlier check in, so make sure you've given us your mobile number.
Between 4pm and 7pm on your day of arrival, do make sure to let us know roughly when you will arrive. We sometimes text you if we are able to offer earlier check in, so make sure you've given us your mobile number.
Check out?
As we are a small team and we have to have time to prepare rooms for new guests check out is 10am.
As we are a small team and we have to have time to prepare rooms for new guests check out is 10am.
Accessibility
As the house was built more than 250 years ago, unfortunately not a lot of thought was given to access. There are 23 steps up from the street up to the garden and then again two flights of stairs inside the house. There is also a pretty steep slope into the town. Consequently Highgate House isn't ideal for guests with mobility difficulties.
As the house was built more than 250 years ago, unfortunately not a lot of thought was given to access. There are 23 steps up from the street up to the garden and then again two flights of stairs inside the house. There is also a pretty steep slope into the town. Consequently Highgate House isn't ideal for guests with mobility difficulties.
What about parking?
Don't worry, we've got this covered for you - go to Parking where you can see where you can park for free and also where you can park in the pay and display.
Don't worry, we've got this covered for you - go to Parking where you can see where you can park for free and also where you can park in the pay and display.
Restaurants
If you plan to eat out its best to book ahead so here's some suggestions. Click here
If you plan to eat out its best to book ahead so here's some suggestions. Click here
Breakfast
If you have booked a breakfast rate you will have a breakfast tray delivered to your room.
If you have booked a breakfast rate you will have a breakfast tray delivered to your room.
The dreaded bill
Our guests pay by card in advance and if you booked within 14 days of your stay your payment will have been taken on or soon after your booking. If you booked further in advance your card will be charged when the 14 day period begins. We usually take a deposit for longer term bookings, if the booking is for more than one room, or more than three nights and/or if it is in a special event such as Bank Holidays or Goth weekends.
Our guests pay by card in advance and if you booked within 14 days of your stay your payment will have been taken on or soon after your booking. If you booked further in advance your card will be charged when the 14 day period begins. We usually take a deposit for longer term bookings, if the booking is for more than one room, or more than three nights and/or if it is in a special event such as Bank Holidays or Goth weekends.
Tides
Fancy a walk along the beach to Sandsend? Check out the tides here. For the curious among you, we've made this brilliant real time Graph with everything you need weather and tide wise. Enjoy.
Fancy a walk along the beach to Sandsend? Check out the tides here. For the curious among you, we've made this brilliant real time Graph with everything you need weather and tide wise. Enjoy.
Bicycle storage
We can store up to two bicycles in our own garden shed, however we cannot guarantee security and so they are stored there at your own risk
Some other handy links
Live WebCams | What's on in Whitby | Restaurants | Bikes, Taxi's etc | About Dracula | Whitby Yellow Boats
Live WebCams | What's on in Whitby | Restaurants | Bikes, Taxi's etc | About Dracula | Whitby Yellow Boats
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