​​​We plan to re open for for check in Fridays only

Highgate House is a large Georgian house with spacious public areas allowing ample room for social distancing.  Our seven point Covid-19 measures aim to allow our guests to book with confidence and enjoy a lovely weekend away by the seaside in beautiful historic Whitby.

       Highgate House Seven Point Covid-19 measures

1. For the time being we are only taking bookings checking in on a Friday. This allows us to leave each room for at least three days after the previous guests have left before cleaning and turning them around for the next guests minimising residual virus risk.  ​All guests will be required to complete a health questionnaire 24 hours before arrival.
2. We have reduced our no cancellation period from 42 days to 14 days to allow guests more flexibility to cancel or change their booking if Government advice changes or if guests begin to show symptoms, or have been asked to isolate by NHS. ​ We will take a flexible view to all bookings up to 24 hours before arrival if impacted by Covid-19. 
3. We can provide (at an additional cost), brand new pillows still in the shop packaging, which guests can can then take home. 
4. On arrival we will provide a warm welcome, from a 2m distance in the large hallway where we will explain how to enjoy a relaxing stay.  Guests then collect the sanitised  and sealed  room key, then make their way to their room.  Social distancing will be required at all times on the stairs and in the hallways.  ​
5. All surfaces in the hallway and landing will be regularly cleaned and disinfected and on entering or leaving, all guests will be required to sanitise their hands.
6. We are providing room only, with a breakfast basket reducing contact risk.
7. All payments are prepayments by card only.

Book    and    Stay    With    Confidence